At Lunelle, we are committed to getting your order to you as quickly and safely as possible. Please review our delivery policy below:
Order Processing Time:
All orders are confirmed and processed instantly. You will receive an email or SMS notification once your order has been dispatched from our warehouse.
Delivery Areas, Times & Charges:
We are proud to deliver all across Bangladesh through our trusted courier partners: Pathao, Steadfast, RedX, and Shundarban Courier. Inside Dhaka Metro:
Delivery Time: We strive for 24-hour delivery, but please allow 1-2 business days to account for any unforeseen circumstances. Delivery Charge: Tk 70.
Outside Dhaka:
Delivery Time: Typically, 1-3 business days. Delivery Charge: Tk 100.
Once your order is dispatched, you will receive a tracking number from our courier partner via SMS, allowing you to track the progress of your delivery.
Questions?
If you have any questions about your order or our delivery process, please contact us through our website's contact form or call us at ‪+8801346753122‬.
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